5 great reasons organisations should send delegates in person to your venue

GDPR and hospitality – are you still risking a massive fine? Our free guide will help

What do Google, Dixons, Marriott, Fifa, Uber, Quora and Facebook have in common? On the face of it not much – but they’re just few of the famous organisations which have fallen foul of serious data breaches since GDPR came into force in May 2018. And with many other organisations still struggling to get to grips with the data legislation, is there something hospitality businesses need to learn from their experience? The Cambridge Analytica scandal may have caused Facebook some serious reputational damage and some tricky scrutiny, but it is now apparent that the regulations are hitting companies where it hurts most – their wallets. The most recent and largest recipient of a GDPR -related fine is Google, hit with a £44m fine by France’s CNIL data watchdog. Although this seems a lot, given that the maximum fine is 4% of global turnover it is a relative bargain compared to the £3 billion it could have been. It remains to be seen what the long-term effec...

How UK restaurants are using digital solutions to enhance the diner experience

Industry expert Luis De Souza of NFS Technology Group says digital dining has accessed every area of the industry; and it’s providing a valuable boost in challenging times. “Here’s your burger and fries, sir – would you like extra digital with that?” The answer from today’s diner is almost always a resounding yes, according to restaurant industry expert Luis De Souza. And he’s convinced that the digital transformation trend is truly engaging the UK restaurant industry could well provide answers to some of today’s challenges. “We’ve seen an extraordinary pace of change in diner behaviours over the past few years, and restaurants are having to work hard to keep up with it,” said Luis, chief executive of Restaurant Show exhibitors NFS Technology Group. The changing digital landscape The trends he is talking about affect both in-restaurant and takeaway eating and are affecting everything in the casual and fast-casual dining sectors. To-go consumers used to call...

Kitchen CUT and NFS Join Forces at the Restaurant Show

The Restaurant Show, taking place 30 September — 2nd October 2019 at Olympia London, has become the ultimate destination for the hospitality industry to connect, celebrate and discover new products, services and suppliers and is the perfect opportunity for Kitchen CUT and NFS join together to showcase how their pioneering technology is leading the way in the future of hospitality. Visitors to the show will be able to see Kitchen CUT’s ground-breaking platform, F+B Engine, in action. Members of the Kitchen CUT team will be available every day to give demonstrations, and visitors are also encouraged to use one of the tablets available and see for themselves just how intuitive it the system is. F+B Engine has been designed specifically for the global hospitality sector, sitting at the heart of all hospitality enterprises, tracking and managing the ‘engine room’. Accessible anywhere, from any device, the system is there to support, engage, educate and transform the way teams operate ...

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