NFS tech group

When it comes to EPOS and payment processing, do you source them from the same provider? For some hospitality businesses, doing that has been controversial — but done right, there are definitely upsides. So what’s are the two sides of the argument about EPOS/payment bundling? What to avoid: Your credit card provider gives you ‘free’  restaurant EPOS  software but bundles the contract. It means if you want to change the credit card payments provider, you have to change the point of sale into the bargain. An unscrupulous provider holds you to high processing charges for every transaction — and you can’t escape without investing in new restaurant EPOS. Some providers charge steep fees if you want to terminate your contract early. Some providers love to sell — but not happy about providing after-sales support. Not a great recipe for success is it? We saw a recent example where a large New York restaurant group got its fingers burned on a 10-year EPOS agreement th...

Work in the 21st century is an agile activity a million miles from the clock-punching drudgery of last century… So if you’re forcing your staff to work in a 20th-century office, you probably have a morale problem — not to mention recruitment issues. Did you know:  Gartner estimates  that the average worker spends 27 hours a year looking for workspace. Read more about workplace transformation. So if you haven’t done it already, it’s definitely time to get to grips with the processes and software that can bring your workplace up to date. Workplace management software  helps staff control their working environment to create the conditions that encourage collaboration, wellbeing and productivity. As a  workplace  owner or facility manager, the way you control surrounding conditions can make the environment good or bad for your business and people. That means you have to think about: Physical environment — the sort of space available for meetings, h...

Aloha by NFS , the leading EPOS software for restaurants, bars and hotels, is celebrating a busy year of growth in 2019 — and 2020 is looking even more positive. The company has seen a number of existing clients expanding internationally, with new clients coming on board and additional technology partners being chosen to add further enhance the  Aloha EPOS  software mix. So here is just a flavour of the big developments we’ve seen in 2019. New partners It’s vital to keep ahead of trends in the hospitality industry in these quick-changing times, and NFS constantly builds on Aloha’s capabilities to meet evolving demand. Deliveroo: As home delivery continued to offer new revenue streams for restaurants, NFS added integration with Deliveroo to its capabilities this year. Head of sales Chris Cartmell said: “Aloha now streamlines the process of fulfilling home orders. “When a customer orders food via Deliveroo, Aloha’s takeout management system displays the order at ...

As workspace technology experts, we often hear this question from people who are just starting to explore the benefits of advanced  room scheduling software. They tell us they already book a room in Outlook if it’s available, check if colleagues are free and then invite them to the meeting. Simple! And so it is — as far as it goes. But Outlook can let you down when it comes to these 7 additional challenges: 1. Booking catering, additional equipment or other services for your meeting 2. Changing the room or date and time while keeping colleagues and service providers like the catering team informed 3. Booking meeting rooms in different locations and time zones, with different services such as catering in each location 4. Releasing a room in good time, rather than just not showing up 5. Knowing when visitors have arrived for the meeting, and ensuring a great first impression 6. Having clear visibility of room utilisation, to make informed decisions on internal space and ...

Many hotels in the UK now provide fine dining, with celebrity chefs making an enormous impact – but even with less lofty ambitions, you can boost your hotel business with a good food and beverage offering. The secrets of F&B success are the same whatever your business model: excellent food and great service, available when your potential guests want it. But with a wide range of hotel EPOS software on offer, which should you choose? EPOS provides an incredible boost to restaurants all over the UK – and now hotels are examining the software choices in the hope of achieving the same results. It’s true that some hotels PMS systems include limited F&B management; other hotel restaurants are still struggling with paper reservation books and note pads for orders. But properly designed  hotel EPOS software  is the management solution that creates perfect control over your restaurant operations – and helps deliver customer experience so good that it encourages repea...

The Restaurant Show, taking place 30 September — 2nd October 2019 at Olympia London, has become the ultimate destination for the hospitality industry to connect, celebrate and discover new products, services and suppliers and is the perfect opportunity for Kitchen CUT and NFS join together to showcase how their pioneering technology is leading the way in the future of hospitality. Visitors to the show will be able to see Kitchen CUT’s ground-breaking platform, F+B Engine, in action. Members of the Kitchen CUT team will be available every day to give demonstrations, and visitors are also encouraged to use one of the tablets available and see for themselves just how intuitive it the system is. F+B Engine has been designed specifically for the global hospitality sector, sitting at the heart of all hospitality enterprises, tracking and managing the ‘engine room’. Accessible anywhere, from any device, the system is there to support, engage, educate and transform the way teams operate ...

Recent studies of workplaces make sad reading — they show a growing number of employees say they are being made to feel lonely and isolated by the nature of the work they do. This seems strange in some ways: our ‘gig economy’ is geared up to promote connected technologies and workspace design. Technically speaking, it’s never been so easy to communicate and collaborate with our colleagues. But the staff are just not finding the link — socially. Being part of the gig economy means many people have flexible working arrangements that go way beyond traditional employment models. Many people decide to work freelance on short-term contracts or work full-time for a set employer without all the benefits of permanent employment. Technology is a huge enabler of agile and freelance working — with a smartphone and unlimited data (or coffee shop wifi) — you can work nearly anywhere. But working remotely or separate from other people sometimes makes us feel lonely and depressed. That’s...