NFS tech group

Sacked any of your staff recently, or seen them leave? It’s likely you have — the  hospitality industry  sees an annual turnover of 30%, according the British Hospitality Association. Maybe you got rid of them because they stunk at the job. Or maybe they left because they didn’t like your working environment? This is particularly common with the younger people who make up a high proportion of hospitality staff. But with recruitment now a nightmare, ask yourself this question: Is this really the time to give up on my staff? Or is it time to have a rethink about how they work together — and how the working environment you provide is hitting their productivity and wellbeing? Productivity has historically been low in the hospitality industry — it’s said to run at about a third of the productivity in manufacturing. Why’s that? Many reasons. Hospitality is a complex business covering all manner of organisations ranging from bars and restaurants to hotels and food o...

What Can roomMaster Hotel Management Software do for You? With roomMaster you have at your fingertips all the powerful yet easy-to-use tools to manage and streamline all your hotel’s key operations. That includes front desk reservations, availability and bookings made via the web. roomMaster also handles food and beverage management, revenue accounting, sales ledger, housekeeping, sales and marketing — and much more. click here to know about nfs hotel management software:  https://www.nfs-hospitality.com/solutions/hotel-management-software/

The leading restaurant managment system which helps you generate revenue, control costs & improve the guest experience. Aloha restaurant EPOS Software will deliver: Effective loyality programmes Streamlined operations Faster table turns 100% failsafe Technology Reduced fraud Better business intelligence Click here to know more: https://www.nfs-hospitality.com/solutions/restaurant-epos/

The number of restaurants in the UK fell for the first time in years during 2018,  according to reports  . That probably comes as no surprise if you’re a restaurant owner yourself in today’s tough market. So rather than going over the challenges hospitality is facing, I’ve come up with 6 genuine tips that will help your restaurant fight back and grow revenue. Customers still love to eat, after all – and there are many moves you can make to protect your business. So here are 6 great ways to send revenue soaring with your restaurant management system: Tableside talent  – at-table ordering is a winner for upselling: that’s a fact. Amazing menu design  – ditch any dud dishes Engage with your customers better  – try multi-channel Turn satisfied customers into ambassadors  – turn up your loyalty efforts Create new revenue streams  – online ordering is the latest big trend Make supported decisions  – dump guesswork and rely on solid dat...

In his famous  TED talk , organisational consultant Simon Sinek outlines how Apple differentiates itself from its competitors by challenging the status quo by beginning with why the customer wants to purchase an Apple product – they want beautifully designed and user-friendly products. The features are secondary if considered at all. Where Apple’s competitors had failed in their marketing was to make a deep emotional connection with their audience. Rather than focus on features Apple focussed on the simplicity and utility of the device – the iPod’s design language such as the thumbwheel, for example, making it easier to select music than traditional push buttons. In a competitive landscape for hoteliers, they need to look to differentiate themselves from the competition which may now include other companies who have challenged the status quo such as Airbnb. With so much consumer choice in the hotel business it is no longer just a case of setting up a website with a basic ...

Industry expert Luis De Souza of NFS Technology Group  says digital dining has accessed every area of the industry; and it’s providing a valuable boost in challenging times. “Here’s your burger and fries, sir – would you like extra digital with that?” The answer from today’s diner is almost always a resounding yes, according to restaurant industry expert Luis De Souza. And he’s convinced that the digital transformation trend is truly engaging the UK restaurant industry could well provide answers to some of today’s challenges. “We’ve seen an extraordinary pace of change in diner behaviours over the past few years, and restaurants are having to work hard to keep up with it,” said Luis, chief executive of Restaurant Show exhibitors NFS Technology Group. The changing digital landscape The trends he is talking about affect both in-restaurant and takeaway eating and are affecting everything in the casual and fast-casual dining sectors. To-go consumers used to call...

Imagine a world where an ad for your restaurant is playing over Spotify at dinnertime and your customer can then immediately place an order or book a table. That’s true one-to-one interaction – without a keyboard or touchscreen in sight. It is very apt to be writing this post in a week when Google announced their new Google Home Hub and Facebook launched their new Portal smart speaker. The smart speaker market has grown at a blistering pace. By April this year they had penetrated 20% of US households with wi-fi, up from just 8% in June 2017 – the hardware is well on its way to being  mainstream . With growing demand coupled with still untapped huge growth potential it’s easy to see why Google and Facebook would invest in the technology. ComScore predicts that by 2020, 50% of all searches will be voice searches. How could this help you? Previously, smart speakers such as Alexa were used for in-home dining – a convenient way to search for recipes or order ingredi...

Artificial Intelligence is popping up all around us today – and chatbots have finally made their presence felt in the hospitality industry. So how are savvy restaurateurs capitalising on this clever technology to deliver exceptional customer service and increased revenue? The hospitality industry depends on personal interaction and exemplary service to thrive, of course. But with the rise of mobile technology and the millennial generation the way we carry out that personal interaction has changed. Young people are comfortable engaging with a device and prefer messaging to other forms of communication – so for restaurateurs seeking their business, it pays to capitalise on this behaviour. Technology talks… The good news is, the restaurant management technology for this exists now – for example,  Open Table  integrates with Facebook Messenger. People can engage in conversations on Messenger about their dinner plans and before they know it they are booked into...