NFS tech group

Sacked any of your staff recently, or seen them leave? It’s likely you have — the  hospitality industry  sees an annual turnover of 30%, according the British Hospitality Association. Maybe you got rid of them because they stunk at the job. Or maybe they left because they didn’t like your working environment? This is particularly common with the younger people who make up a high proportion of hospitality staff. But with recruitment now a nightmare, ask yourself this question: Is this really the time to give up on my staff? Or is it time to have a rethink about how they work together — and how the working environment you provide is hitting their productivity and wellbeing? Productivity has historically been low in the hospitality industry — it’s said to run at about a third of the productivity in manufacturing. Why’s that? Many reasons. Hospitality is a complex business covering all manner of organisations ranging from bars and restaurants to hotels and food o...

The easy-to-use point of sale Welcome to Silver – the innovative cloud-based EPOS for restaurants. It’s simple to use on an iPad and gives you all the features you need to boost sales and improve efficiency. Designed with flexibility in mind, scalable Silver works whether you’re an independent operator or a group. And because it’s cloud-based you can keep an eye on your business performance wherever you are. Silver EPOS from NFS gives you: Ease of use Value for money Increased loyalty Peace of mind Better decision-making Multi-site capability

What do Google, Dixons, Marriott, Fifa, Uber, Quora and Facebook have in common? On the face of it not much – but they’re just few of the famous organisations which have fallen foul of serious data breaches since  GDPR came into force  in May 2018. And with many other organisations still struggling to get to grips with the data legislation, is there something hospitality businesses need to learn from their experience? The  Cambridge Analytica scandal  may have caused Facebook some serious reputational damage and some tricky scrutiny, but it is now apparent that the regulations are hitting companies where it hurts most – their wallets. The most recent and largest recipient of a GDPR -related fine is Google, hit with a £44m fine by France’s CNIL data watchdog. Although this seems a lot, given that the maximum fine is 4% of global turnover it is a relative bargain compared to the £3 billion it could have been. It remains to be seen what the long-term effec...