Digital transformation is a phrase that is thrown about in modern workplaces these days – but what does it actually mean and, more importantly, what does it specifically mean for your restaurant? Well, it means a lot more than you may think. As the name suggests, there’s a technical element – but it’s also about how the technology can help people solve traditional problems in new ways. As a spin off, it can often involve organisations streamlining their operations and removing obstacles such as mountains of paper. If you think the UK has reached a high level of digitalisation, you’re mistaken, even though companies and individuals are investing so much time and money in technology. According to the McKinsey Global Institute’s Industry Digitization Index , the UK has only reached 17% of its full digital potential. So for the UK economy, the potential and scope for digital services is unbounded. Digital transformation is affecting many areas of our lives includin...