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How to make bundling restaurant EPOS and card payments work hard for your hospitality business

When it comes to EPOS and payment processing, do you source them from the same provider? For some hospitality businesses, doing that has been controversial — but done right, there are definitely upsides. So what’s are the two sides of the argument about EPOS/payment bundling? What to avoid: Your credit card provider gives you ‘free’  restaurant EPOS  software but bundles the contract. It means if you want to change the credit card payments provider, you have to change the point of sale into the bargain. An unscrupulous provider holds you to high processing charges for every transaction — and you can’t escape without investing in new restaurant EPOS. Some providers charge steep fees if you want to terminate your contract early. Some providers love to sell — but not happy about providing after-sales support. Not a great recipe for success is it? We saw a recent example where a large New York restaurant group got its fingers burned on a 10-year EPOS agreement th...

The secret of good data: what does it really mean for your events venue?

Here’s a strange fact that has a direct impact on you: the  events industry  is worth over £21 billion — but no-one is benchmarking it. What does it mean? Well, most conversations in hospitality are driven by performance: How are you doing? How is your year? What’s happening market-wise? But because there’s no real benchmarking, everyone relies on ‘year on year’ performance and ‘against budget’ to supply answers. What’s not taking place is logical conversations about how businesses are performing compared to the market and competitors — because those numbers weren’t available until now. For two years, we’ve been working on a unique project that will change the conversation in the M&E industry. We launched our groundbreaking and unique benchmarking service two years ago. And in addition to providing key data reference points never before been used, it’s helping those conversations to involve data. But as they say when it comes to data — if you put rubbish...

Want happy workers? Make planning a cinch with workplace management software

Work in the 21st century is an agile activity a million miles from the clock-punching drudgery of last century… So if you’re forcing your staff to work in a 20th-century office, you probably have a morale problem — not to mention recruitment issues. Did you know:  Gartner estimates  that the average worker spends 27 hours a year looking for workspace. Read more about workplace transformation. So if you haven’t done it already, it’s definitely time to get to grips with the processes and software that can bring your workplace up to date. Workplace management software  helps staff control their working environment to create the conditions that encourage collaboration, wellbeing and productivity. As a  workplace  owner or facility manager, the way you control surrounding conditions can make the environment good or bad for your business and people. That means you have to think about: Physical environment — the sort of space available for meetings, h...

ABSOLUTELY FLOORED! RENDEZVOUS WORKSPACE SOFTWARE USERS GET A WHOLE NEW VIEWPOINT

Creating an efficient agile working environment just got easier — thanks to a pioneering new enhancement to one of the world’s leading workspace technologies. Rendezvous Mobile  workspace software  by NFS already provides an unrivalled meeting room and resource scheduling and booking. Now it has new floor planning technology that gives staff a unique, easy-to-use view so they can quickly find the right workspace at the right time, even while they are on the move. Using the Rendezvous Mobile floorplan module, they can effortlessly find colleagues, set up teams to spark ideas, find AV resources for a crucial client pitch or locate a peaceful area for concentrated work. Luis De Souza, CEO of NFS Technology, said: “Agile working benefits both workers and organisations, but to be efficient and effective it requires the right support in place. “With Rendezvous Mobile’s floorplan technology, it’s never been so easy for people to find and book the meeting space or ...

NFS and Aloha EPOS software celebrate a busy year of growth

Aloha by NFS , the leading EPOS software for restaurants, bars and hotels, is celebrating a busy year of growth in 2019 — and 2020 is looking even more positive. The company has seen a number of existing clients expanding internationally, with new clients coming on board and additional technology partners being chosen to add further enhance the  Aloha EPOS  software mix. So here is just a flavour of the big developments we’ve seen in 2019. New partners It’s vital to keep ahead of trends in the hospitality industry in these quick-changing times, and NFS constantly builds on Aloha’s capabilities to meet evolving demand. Deliveroo: As home delivery continued to offer new revenue streams for restaurants, NFS added integration with Deliveroo to its capabilities this year. Head of sales Chris Cartmell said: “Aloha now streamlines the process of fulfilling home orders. “When a customer orders food via Deliveroo, Aloha’s takeout management system displays the order at ...