NFS tech group

When it comes to EPOS and payment processing, do you source them from the same provider? For some hospitality businesses, doing that has been controversial — but done right, there are definitely upsides. So what’s are the two sides of the argument about EPOS/payment bundling? What to avoid: Your credit card provider gives you ‘free’  restaurant EPOS  software but bundles the contract. It means if you want to change the credit card payments provider, you have to change the point of sale into the bargain. An unscrupulous provider holds you to high processing charges for every transaction — and you can’t escape without investing in new restaurant EPOS. Some providers charge steep fees if you want to terminate your contract early. Some providers love to sell — but not happy about providing after-sales support. Not a great recipe for success is it? We saw a recent example where a large New York restaurant group got its fingers burned on a 10-year EPOS agreement th...

Here’s a strange fact that has a direct impact on you: the  events industry  is worth over £21 billion — but no-one is benchmarking it. What does it mean? Well, most conversations in hospitality are driven by performance: How are you doing? How is your year? What’s happening market-wise? But because there’s no real benchmarking, everyone relies on ‘year on year’ performance and ‘against budget’ to supply answers. What’s not taking place is logical conversations about how businesses are performing compared to the market and competitors — because those numbers weren’t available until now. For two years, we’ve been working on a unique project that will change the conversation in the M&E industry. We launched our groundbreaking and unique benchmarking service two years ago. And in addition to providing key data reference points never before been used, it’s helping those conversations to involve data. But as they say when it comes to data — if you put rubbish...